We do not refund deposits and rental payments due to any reason. Should a medical emergency arise such as illness, weather related natural occurances, death or other reasons you can no longer take your planned vacation, Trip insurance will reinburse you for your financial loss.

Trip insurance runs around 5% of the cost of your vacation. Various plans are available depending on your situation. We highly suggest you buy travel insurance. Unfortuantely, we can not rebook a vacation with little notice and we want you to be a happy guest. Assuring your vacation with Trip Insurance is the best way to accomplish this.

Here is a link to buy your Trip Insurance:
 http://www.vacationrentalinsurance.com/home.do